It may be of interest to you to have a quick browse through our limitation tools, on the off-chance you feel they may be helpful. To get a better understanding of this, please check out the following overview article in our FAQ.
On fairness all of our games operate via a certified random number generator (RNG), a type of computer program that ensures all results, from every game, are completely random, every time. There are numerous options available to you, from which to obtain free Sweeps Coins and Gold Coins, ranging from the daily login bonus (amounting to SC365/yr alone!) to participating in competitions and promotions - if you'd like to gain a clearer picture on this, please do check out the following overview article in our Help Centre. It's important to understand, Justin, that no purchase is ever necessary to enjoy the games we offer. Whilst I can of course sympathise with you regarding a streak of luck that is perhaps not as you would have hoped for, please do bear in mind, as with any games that are based on chance and luck, both 'good' and 'not so good' outcomes are to be expected, there is no guarantee that every sweepstakes entry will result in a win. I really am very sorry to read that your experience with us thus far has failed to meet your expectations.
Hello Justin, Thank you for taking the time to voice your concerns.
